A 99.9% Server Uptime
We have set up our cloud hosting system using reliable hardware and significantly modified software. Our admins have installed a customized version of SELinux on all our physical machines in order to guarantee utmost safety and dependability. We’ve set up a number of denial–of–service prevention devices together with very powerful firewall programs to make sure our network is invincible and safe.
All cloud hosting packages packages offer a 99.9% server uptime guarantee. And regardless of which datacenter you select, our guarantee remains unchanged.
A 99.9% Network Uptime
When you set up your very own cloud hosting platform, it is crucial to also set up your own network infrastructure. That’s why we set up a custom–configured internal network in each one of our datacenters. Based on top–quality Juniper switches and routers, our internal network allows for faster–than–the–speed–of–light data transmission rates and is also fully redundant.
This way you will take advantage of a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center as well as in our Australian data center, regardless of which web hosting solution you have selected.
A 30–Day Money–Back Guarantee
Although we have done everything to curtail all potential risks with our cloud hosting plans and although our company provides first–rate technical support, there are cases when the customer is simply not happy with what we have to offer. Or he needs to move to a more robust web hosting solution, such as a virtual private server or even a dedicated hosting server.
This is why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you are not fully pleased, you will get a refund.
24/7 Technical Support
We’ve cautiously picked each single member of our 24x7 support team to ensure that we can provide the best customer care service that you can get. Each of our support engineers has many years of experience working with web hosting accounts behind his back, hence they know very well what they are doing. And they’re at your disposal 24x7 – you’ll be able to touch base with them at any time and they’ll reply back to you as quickly as possible.
Their average response time is well under 20 minutes, whilst with other hosting firms you need to wait for days. Moreover, we offer you a 1–hour response time guarantee. Regardless of what happens, your enquiries will be answered in less than 1 hour.