Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Section

  • You’ll find almost all the answers to your questions in the easy–to–navigate Help section incorporated into our Web Site Control Panel. It features an exhaustive knowledge base with frequently asked questions and comprehensive how–to articles contributed by our proficient customer support team.

  • Top quality support service
  • Tutorial Videos

  • If you would rather see how a task is fulfilled or how a problem is settled, rather than just reading about it, then take a look at our selection of instructional video tutorials. They cover a variety of topics and will help you quickly understand how to work with the Web Site Control Panel.

  • Intuitive help center
  • A Sixty–Minute Response Time Guarantee

  • Our semi–dedicated servers are backed up by a 24/7 customer service and include a one–hour support ticket response guarantee. Our seasoned support engineers will be at your disposal 24/7 and will remedy any problem that you might encounter within less than 1 hour after the helpdesk ticket submission. Normally, an answer will be given to you within twenty minutes.