1 hour ticket response
Fast assistance is our primary objective and that’s why we’ve got a team of practiced technical support engineers who are ready to provide a prompt response to any question that you may have. Simply post your tech support ticket from your Web Site Control Panel and we will respond within 60 minutes in the worst case scenario. As a matter of fact, we strive hard and aim for a twenty–minute support ticket response time.
A Topflight Client Support Service
Each member of our help desk team has many years of experience in the cloud hosting packages realm and the majority of them have been with us for at least five years. They all are eager to answer all your inquiries in the most competent way possible.
A User–Friendly Help Section
To help you find a quick hint on how to use a particular service, we have implemented a truly intuitive Help section in the Web Site Control Panel. You can browse through a vast collection of web hosting account management articles and website administration articles, browse the F.A.Q. library or watch our how–to video tutorials.