Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Solution Warranty

  • Our technical help and support staff is on duty 24x7x365 to handle every one of your support demands. Every ticket you send out to us shall be replied to within up to one hour. If your issue demands assistance from one of our administrators, we’ll address the ticket to the person on duty and will notify you that the situation is being taken care of.

  • Top quality support service

  • Top–quality Tech Help And Support Service

  • Our technical assistance Department is going to be online for you round the clock to to reply to all service inquiry tickets that you submit. We offer customer support for the software packages that are pre–configured on your machine. These include our in–house developed Web Site Control Panel, the preferred Operating System and also the server admin panel (with respect to the VPS type).

  • Intuitive help center

  • A Descriptive Help Section

  • In the Web Site Control Panel that is provided as a gift with the virtual server, you’ll discover an educational Help section, consisting of all you should be informed about when running your sites and software. We have added a wide array of how–to reports and video tutorials that display the standard site administration duties in an easy–to–understand fashion.