Q: What exactly does web site migration imply and what does it include?
A: The website migration service that we are offering is free (within a certain limit). We will migrate your site(s) to our next–generation cloud hosting platform without you needing to do anything. We know from personal experience that changing hosting providers can result in lost info and undesired downtime. That’s the reason why we’ll do all that for you for free!We have highly knowledgeable administrators whose primary task is to ensure that your site functions precisely as it did on your previous web hosting platform. Our administrators are experts in transferring custom–built sites, as well as sites that are based on famous scripts such as WordPress and Joomla™.
Q: Just how long will it take for my website to be migrated to your platform?
A: While we cannot give you an exact time interval, because there are lots of variables, among them the physical size of the files and databases, the physical location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll give our best to move your website within 48h, and in some cases – within 24h (when the website content is not large).
Q: My personal privacy concerns me. What information do you need to have?
A: We’ll need the login information for your old hosting provider’s Control Panel as well as the web site’s name (domain name).
Q: My old web hosting account has delicate info inside. How can I trust you?
Q: What about downtime? Will my site be unavailable?
A: While we migrate your site, it will be available both in your web hosting account with us and in your account with your former web hosting provider. After the migration is done, we’ll make certain that everything is working correctly and that the integrity of your data is not affected prior to informing you that the transfer is completed. Then we’ll tell you how to transfer the domain to your web hosting account with us and how to update the DNS records.
Q: Will my present hosting provider have to do anything?
A: While we migrate your web content, your hosting provider will not be aware of the migration at all. We will not get in touch with them in any way.
Q: Which web hosting platforms do you support?
A: We support all Linux–based web hosting platforms. Basically, if we can receive access to your Control Panel, we’ll be able to migrate your website.The only platforms that we don’t support are closed–source web site creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.